Privacy Policy

Last Updated: 11 December 2019

1. General

This website is maintained by Aspose Pty Ltd, Suite 163, 79 Longueville Road, Lane Cove, NSW, 2066, Australia. By accessing or using any Aspose-owned website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use this site.

Definitions

  • Visitor: An individual visiting Aspose’s website or using its products, web apps, or mobile apps.
  • User: An entity that has an established relationship with Aspose, such as when a visitor signs up for an account.
  • Service: Includes Aspose’s websites, SaaS products, downloadable software, desktop apps, and mobile apps (e.g., from the Apple App Store or Google Play Store).

Aspose ensures all stored information is treated as confidential, secured, and accessed only by authorized personnel.

2. Information We Collect

Aspose values online security and privacy. While you can browse the website without providing personal information, certain services (e.g., downloads, purchases) require user registration.

2.1. Collection of User Data

When registering, you may be asked for:

  • Name
  • Company name
  • Email address
  • Physical address
  • Phone number
  • Payment details (for purchases)

This information helps us provide services, process transactions, and send communications. Aspose does not collect sensitive personal data (e.g., health, racial, religious, political affiliations). If such data is inadvertently received, it is promptly deleted.

2.2. Data Access, Correction, Deletion & Opt-Out

Users can update or delete their personal details by logging into their account.

You may contact us at sales@aspose.com to:

  • Access personal data Aspose holds about you
  • Request corrections to inaccurate information
  • Delete your personal data from our records

Requests are processed promptly and free of charge.

2.3. Aspose’s Role as a Data Controller & Processor

Aspose operates both as:

  • Controller: When managing user accounts and direct customer interactions.
  • Processor: When handling customer data via Aspose’s services (e.g., API usage).

Aspose does not directly control customer-submitted data but adheres to GDPR compliance.

2.4. Data Transfers

Personal data is stored in Amazon Web Services (AWS) data centers in the US. AWS complies with the EU-U.S. Privacy Shield and GDPR regulations.

3. How We Share Your Information

Aspose does not sell, rent, or lease personal data. However, information may be disclosed under the following circumstances:

  • Legal Compliance: If required by law, subpoena, or law enforcement request.
  • Business Transactions: In case of mergers, acquisitions, or company restructuring.
  • Testimonials: With prior user consent.

4. Cookies & Tracking Technologies

Aspose uses cookies for analytics, user preferences, and security. You can manage cookies via your browser settings.

Common Services Using Cookies:

ServicePurpose
Google AnalyticsTracks website usage
Google Ads TrackingMonitors advertisement performance
Google reCAPTCHAPrevents spam & bot activity
Facebook PixelAnalyzes Facebook ad effectiveness
Reddit PixelAnalyzes Reddit ad engagement
Twitter Universal TagAnalyzes Twitter ad engagement
Containerize.IdentityServerManages Single Sign-On (SSO)
Containerize.DiscourseRetains user settings on forums
Containerize.HelpdeskStores user preferences on support platform

5. Google reCAPTCHA

Aspose uses Google reCAPTCHA to prevent spam. This system analyzes visitor behavior to distinguish between humans and bots. More details on Google’s Privacy Policy.

6. Newsletters

Users may receive Aspose newsletters. You can opt out at any time via your account settings.

7. Security

Aspose employs encryption, firewalls, and security protocols to safeguard user data.

8. Aggregate Information

Aspose may collect aggregate data (e.g., visitor trends) but does not link it to personally identifiable information.

9. Third-Party Links

Aspose’s website may contain links to external sites. We are not responsible for their content or privacy policies.

10. Children’s Privacy

Aspose does not collect personal data from children under 13 years old. If discovered, such data is promptly deleted.

11. Data Protection Officer

Aspose’s Data Protection Officer (DPO) can be contacted at:
dpo@aspose.com

12. Your Consent

By using this website, you agree to this Privacy Policy. If updated, we will notify users and adjust the Last Updated date accordingly.

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